Effective Date: 01/01/2025 Last Updated: 01/01/2025

1. Introduction

Welcome to SEFT (“we,” “us,” “our”). We are committed to protecting the privacy of our clients and website visitors (“you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.seft.net (the “Site”) and use our consulting services (the “Services”).

Please read this policy carefully. By using our Site and Services, you consent to the data practices described in this statement.

2. Information We Collect

We may collect information about you in several ways.

A. Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

  • Fill out a contact or inquiry form.
  • Schedule a consultation.
  • Purchase or sign up for our Services.
  • Subscribe to our newsletter or marketing communications.
  • Communicate with us via email, phone, or other channels.

The information we may collect includes:

  • Contact Data: Your full name, email address, phone number, and physical address.
  • Professional Data: Your company name, job title, and industry.
  • Financial Data: Payment information (such as credit card details or bank account information) necessary to process payments for our Services.
  • Communications Data: The content of your inquiries and any information you provide during consultations (subject to any separate client confidentiality agreements).

B. Information We Collect Automatically

When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:

  • Log and Usage Data: Your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to analyze trends, administer the website, track users’ movements around the website, and gather demographic information. You can control the use of cookies at the individual browser level.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To Provide Services: To fulfill our contractual obligations, provide you with the consulting services you have requested, and manage your client account.
  • To Process Payments: To process transactions, bill for services, and prevent fraudulent transactions.
  • To Communicate: To respond to your inquiries, schedule meetings, and provide customer support.
  • For Marketing: To send you newsletters, promotional materials, and other information about our services that may be of interest to you. You may opt out of receiving these communications at any time.
  • To Improve Our Site: To analyze website usage and trends to improve the user experience and functionality of our Site.
  • For Legal Compliance: To comply with applicable laws, regulations, legal processes, or government requests.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with the following third parties under limited circumstances:

  • Third-Party Service Providers: We may share data with vendors who perform services on our behalf, such as payment processors (e.g., Stripe, PayPal), scheduling tools (e.g., Calendly), email marketing services (e.g., Mailchimp), and cloud hosting providers. These providers are obligated to protect your information and may only use it to perform their designated functions.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, or (c) act in urgent circumstances to protect the personal safety of users or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to comply with our legal, accounting, or reporting requirements.

7. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to Access: You may request a copy of the personal information we hold about you.
  • Right to Correction: You may request that we correct any inaccurate or incomplete information.
  • Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Right to Opt-Out: You have the right to opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at [Your Contact Email].

8. Cookies and Tracking

Our Site uses cookies to enhance your experience. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

9. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.

10. Children’s Privacy

Our Services are not directed to individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top. We encourage you to review this policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SEFT camilo.garzon@seft.net +1(667)577-0241